Lead Behavioural Researcher

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Associate

Giorgia’s 20-year career revolves around change, helping clients to take an alternative perspective and leveraging behavioural insights for a more sustainable change. The resulting positive employee experience raises performance and long term profitability. She has worked with some of the world biggest brands and has a flair for cultural diversity, working and living in a handful of countries.

Giorgia has an MSc in Behavioural Science from the LSE and an MBA from the University of Bath. She is a Fellow of the Royal Society of Arts.

Giorgia is an Associate at Cowry Consulting, supporting the team with her expertise in behavioural change and employee experience. 

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Senior Behavioural Architect

Mana earned her BA in Psychology from Cornell University where she co-conducted an online research study on the effects of social distancing on loneliness during COVID-19. She also worked in two psychology laboratories at university where she studied interpersonal interaction and political orientation behaviour.

Prior to joining Cowry, she interned at a behavioural consulting firm in Mumbai, India, where she analysed qualitative data and helped brainstorm creative interventions for a project based in rural India.

Mana uses her passion for behaviour architecture to redesign customer experiences for clients in financial services and retail, as well as keep up-to-date with the latest behavioural science research to inform interventions

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Consultant Director

Sarah has always been fascinated by human behaviour and has been studying psychology and decision-making for over ten years. As Consultant Director, it’s Sarah's job to utilise that passion for behavioural science and translate her knowledge and experience into practical business solutions that enhance both customer and employee experience. 

Prior to joining Cowry, Sarah studied Psychology at the University of Birmingham, before obtaining a Masters Degree in Behaviour Change from UCL. She then worked for a market strategy & insight consultancy, primarily helping advance their application of behavioural science through research and training.

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Senior Behavioural Designer

Apoorva holds a first-class Bachelor’s degree in Economics from the University of London. A creative at heart, she has worked with multiple not-for-profit organisations to create content and documentaries for their communication efforts.

Her time at the LSE Summer School introduced her to the world of behavioural economics, which eventually inspired her to pursue her Master’s in Behavioural & Data Science at the University of Warwick. With a strong interest in design, Apoorva focuses on using behavioural science principles to design intuitive as well as elegant products and experiences.

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Behavioural Architect Manager

As a Behavioural Architect Manager, Charlie applies his knowledge and expertise in behavioural strategy, psychological principles and behavioural models to optimise customer and employee experiences.

Charlie holds a Master’s degree with distinction in Behavioural Science from the University of Stirling. During his time in Scotland, Charlie's dissertation focused on enhanced active choice framing to increase savings through rounding up when making day-to-day purchases.

With 4 years of consulting experience, Charlie previously worked as an economic development consultant, working on regeneration projects in England and Scotland.

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Associate

Christian specialises in applying Behavioural Science to work in the fields of Risk, Compliance, Conduct and Ethics. He runs his own consultancy, Human Risk. 

As a Cowry associate, Christian brings over 25 years of experience in Financial Services and Regulation to support behavioural insights projects in regulated industries.

Christian was formerly COO of the Prudential Regulation Authority (PRA), a subsidiary of the Bank of England responsible for Financial Services regulation.  He was also Head of Department, International Banking Supervision at the PRA, and its predecessor the FSA.   At UBS he was Head of Compliance & Operational Risk for UBS Asset Management and UBS EMEA

He is a Fellow of the Institute of Chartered Accountants, a Fellow of the Royal Society of Arts and holds an MA in Modern Languages from Oxford University.

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Associate

Following a career as a Navy helicopter pilot, Andi worked flying airbus jets for a scheduled airline before becoming a Captain with a private, corporate airline. His passion for workplace psychology was sparked by his experiences in aviation, where he worked as a safety consultant and facilitator in tandem with flying. This led him to complete an MSc in Industrial, Organisational & Business Psychology at UCL; where he completed a thesis on how Emotional Intelligence can be used as a predictor of Work Success.

With Cowry Consulting, he is leading a project focusing on safety optimisation and behavioural change.

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Associate

Amy is a service designer and as a Cowry associate helps their clients to identify what customers want and how they are currently delivering against these expectations. This involves understanding where the current customer pain points are, what causes them, and how an organisation can design them out of their service offering - leading to better customer and employee experiences. 

She runs her own consultancy, Sedulous and has worked with a variety of blue-chip British, Australian, European and American organisations on how to improve their service operations so they can deliver better experiences to their customers, increase employee experience and improve business outcomes.

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Sedulous

Founder, International CEO (Board Member)

With over 14 years of experience of practically applying behavioural science in business, Jez has established himself as one of the world's leading practitioners in the field. As a pioneer, Jez has always been on the frontlines of behavioural science, from being instrumental in the team that used murals of babies faces to fight crime in Woolwich, to changing handwashing behaviour in a pig abattoir in Santiago to painting pink walls to reduce unsafe behaviour on a construction site for Shell on the South Bank of London.

As an author of his latest book : Ripple - The big effects of small behaviour changes in business, Jez has documented the insights, tips and toolkits that can help business people to activate behavioural science at scale within their organisation. He is also an Honorary Research Fellow at the Dept of Psychology at City University, London, working within the MSc programme and is helping bridge the gap between academia and business.

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Preorder my new book Ripple

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