As an expert team of psychologists, economists and data scientists fascinated by business, we understand what makes customers, colleagues and companies tick.
Working with some of the world's leading companies, we apply the latest research in Behavioural Science, Psychology and Nudge Theory to help you become experts in the choreography of your Customer and Employee Experience.
We are the Science behind Exceptional Experiences
We work within the private sector to make business growth simple and fast.
We can help you to attract, keep and grow customers at a lower unit cost.
Where your customer experience has rough edges, we use behavioural science to reduce friction and create fluent experiences
The Cowry Academy uses bespoke training courses to make the world of Behavioural Science accessible to everyone
With a shared understanding of Behavioural Science & Design, we can co-create new experiences that help grow the value of the business
Cowry’s insights and recommendations have dramatically improved how we personalise engagement which has led to great customer and company outcomes
— Alasdair Rhind, Aegon (Head of Workplace & Customer Propositions)
Working with Cowry has allowed us to re-think about how customers engage with our products, with a fresh perspective. Using Cowry’s recommendations we have quickly implemented small changes to how we market Sky products that have produced tangible results.
— James Cunningham, Sky (Propositions Controller)
We worked with Cowry Consulting to apply some behavioural economics principles to our core menu design and ensure we were nudging our guests to the dishes we knew they’d love. Not only were they a pleasure to work with and made what could have been a fairly theoretical subject grounded and fun, we were able to see a considerable commercial effect through the trials we ran and the rollout has been lauded within the business.
— Ross Farquhar, Wagamama (Chief Marketing Officer)
Would you like to learn more about how to start applying behavioural science in your business?
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